Sunday, February 7, 2010

ForSale! Gaggia 90500 Titanium Super Automatic Espresso Machine, Silver

Gaggia 90500 Titanium Super Automatic Espresso Machine, Silver

Product Description
By combining first rate technology, contemporary style and a solid steel construction, Gaggia has created the ultimate coffee center. The Titanium boasts a cobalt blue LCD and seven push buttons that operate many of the features on this well-built machine. Five temperature settings, an on/off timer and clock, three coffee volume settings, pre-infusion, and a pre-grinding feature are all programmable using the cobalt blue LCD. The Gaggia Titanium is also equipped with two boilers to eliminate wait time between brewing and steaming, known as the Rapid Steam system. The stainless steel-lined brew boiler offers increased durability as well, and will ensure your machine continues to produce great tasting espresso for years to come. With features like the automatic frothing attachment, stainless steel turbo frother, bypass doser, adjustable coffee strength and grind settings, you will be brewing and steaming coffeehouse style drinks like a seasoned barista. For the easiest way to froth and steam milk, the Titaniums automatic frothing attachment draws milk out of an external container, froths it, and dispenses it directly into your cup. And if youd like something different than the coffee you have in the bean hopper, the Titaniums bypass doser allows you to add pre-ground coffee directly into the espresso machine a fantastic feature for those who entertain. Simply stated, the Titanium is the coffee lovers answer to all their dreams.

  • Automatic espresso machine
  • A stainless steel lined brewing boiler and additional steaming boiler; 15 bar pump
  • 60-ounce water reservoir; built-in conical burr grinder; 18 adjustable grind settings
  • Frothing wand; rapid steam for froth with no wait time; 8-1/2-ounce bean hopper; cup warmer
  • Measures 11 by 15-3/8 by 15-1/6 inches

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used and reboxed item
After reading the reviews carefully, I decided on a Gaggia Titanium, which hubby purchased. I'm so glad we opened it before Christmas. It had been damaged in the shipping and had old coffee grounds in it. I was obviously sent a used and returned open box item from Amazon. The door mechanism was flimsy and the right side of the machine was twisted and off kilter and the "undamaged" side was not much better in terms of alignment. The plastic casing felt cheap and the design seemed awkward. The water fill was in the back and since I planned to put the coffee on a counter with its back to a wall, filling would have been very unhandy. (although the water reservoir is very large)

I was very disappointed. Perhaps if it had not been damaged I would have not been so critical about the "flimsiness" of the design.

Amazon was WONDERFUL regarding the return. UPS picked up the machine the next day at no cost to me and our credit card was credited about 2 weeks later.

I didn't make a cup of coffee with the machine so I can't speak to its performance.

I immediately went to Bed Bath and Beyond and looked at the DeLonghi ESAM 3300. I liked its clean lines, and although its facing is plastic, it was beautifully aligned and attractive. I loved the handiness of filling and cleaning. I purchased it on Amazon for $250 less then the Gaggia (it doesn't have an LCD display and other bells and whistles)and I am very happy with it.

The machine was very easy to use, did everything that I wanted it to do and more. First time that I used it, I got the "ventilate" message. I followed the instructions and got it fixed. We used it every day for five weeks, sometimes multiple times a day. Then, on week five, I got the "ventilate" message again. I tried to clear as per the manual, nothing worked. I called customer service at Importika and of course they were closed. I had to stay home from work the next day to call Importika again. The woman in their service department was very nice and talked me through multiple ways to fix it, still nothing. I bought the machine through Costco, so Importika told me I could return it there, or pay to have it shipped to them and repaired. I liked the machine enough that I considered shipping it in for repairs, but I waited a week to get the return authorization Email, and by that time I had already returned it and ordered another brand machine. Loved the machine, but wish it had been better quality. To spend this much money and only last 5 weeks is ridiculous.

Well, I have to add my 2cents about WholeLatteLove. Not customer service oriented AT ALL. Still waiting for a call-back from two days ago. Not holding my breath. And, not my first customer call to them about different topics either.

Aside. I have owned the old Gaggia Syncrony for three years. It just died after making 4000 cups of espresso. Actually, it busted a water line. The dilema is finding someone competent enough to fix it without breaking the bank or buying the Gaggia Titanium.

However, I would definitely upgrade to the Gaggia Titanium if I cannot get my Syncrony repaired due to excellent experience we have had with Gaggia.

ALWAYS clean the frothing nozzle after each use! Highly recommend Gaggia.

DO NOT BUY ANYTHING from WHOLELATTELOVE. This machine or any other one. As a lot of reviewers have stated, their service is non existent. They are rude, unhelpful and dishonest. I am still trying to get a refund for an authorized debit to my bank account. The machines they sell are not the problem, they are. Buy from someone else.

The First cup's the best
I read the reviews and the only concern I had (other than the price tag) was that I would get the dreaded "Ventilate" message.

I didn't. Setting up the machine was relatively easy. The only pesky issue (and this still remains) is getting the front panel on. For some reason, it's a struggle to get it back on. (The only I reason I take it off is to empty the grinded coffee box.)

My first latte was so good. My second was even better.

It is a loud machine when it makes coffee so I can't use early in the morning because it would wake the wife and kids.

I purchsed the Lavazza coffee beans with it, and that is one smooth creamy cup of joe.

I've had the machine since 6/4/08 (today is 6/16) and have not experienced any badness with the machine (knock on wood).

More Info: ForSale! Gaggia 90500 Titanium Super Automatic Espresso Machine, Silver

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